Privacy Notice

This is our privacy notice. It sets out how we generally manage your personal information and safeguard your privacy. It also describes the rights that you may have regarding our processing of your personal information under applicable local law.

What Personal Information Do We Collect?

Personal information is information that identifies you or could identify you. In the course of our business, we may collect personal information such as:

Your name, address and contact details
Your interests in our offerings, events or services
Information about your dealings with us or anyone else
Information about your business and its operations
Internet or electronic network activity, location and browsing history

If you give us personal information about another person (including your colleagues), please make sure that you are authorised to give us that information and let them know about our Privacy Notice.

We typically collect information from you directly, like when you subscribe to our newsletter, complete an online form or send us an email. We may also collect your personal information from social media platforms you choose to sign-up to.

We also collect information from our websites automatically, using cookies, pixel tags, clear GIFs, or similar technologies. This may include information such as your IP address and internet or other electronic network activity. The information we collect might be about you, your preferences or your device, and is mostly used to make the site work as you expect it to. It doesn't usually directly identify you, but it can give you a more personalised web experience. We allow some of our carefully chosen partners, like Google, to place cookies on our site. This helps us understand how our visitors use the website so we can improve your experience.

What Personal Information Do We Use?

We use your personal information for all the things you would expect like:

to provide products or services to you
to manage and account for our products and services
to improve our products and services
to manage our relationship with you
to provide you with information we think would be relevant to you (like ideas, events or other products and services)
to review, develop, improve, build and train the machine learning algorithms for our digital journey tools (though not in directly identifiable form!)

to resolve any complaints or issues (including on our client's behalf)
to comply with legal or regulatory obligations;
for other purposes required or authorised by or under law, including purposes for which you have provided your express or implied consent.

Where required under applicable local law, our legal bases for processing your information are as follows:

Performance of a contract: We process personal information where necessary for the performance of our contractual obligations to you.
Compliance with legal obligations: We process personal information where necessary to comply with the legal obligations to which we are subject.
Legitimate interests: We process your personal information where necessary to serve our legitimate business interests.
Consent: Where required by applicable law, we process personal information on the basis of your consent. To the extent we obtain your consent to process your personal information, you may have the right to withdraw your consent under applicable local law.

Who do we share your personal information with?

Sometimes we need a little help behind the scenes. So, we might share your info with our service providers who keep our systems running smoothly and provide us with services like managing our inboxes and customer database. If the law required, we might also share your data with regulators. And lastly, if we ever decide to sell our lemonade stand (aka our business), your information might go with it, but don’t worry - we will make sure its protected (it’s kinda our specialty).

What happens if you don’t provide us with your personal information?

If you keep your data close to your chest, it may be hard for us to help you out - including providing you with our services. Like you, we also need some data to do our magic, like making sure you get the products and services you need.

Keeping your data safe and sound

We take data security seriously. We apply a range of security controls to your data including access controls, encryption and secure data storage practices. When your data reaches the end of its lifecycle, we ensure its secure deletion.

Do we transfer personal information overseas?

Just a heads-up, your data might take a little vacation to other countries. But don't worry, we only go to places with good data security practices and only use vendors we have vetted and can trust. We also have appropriate safeguards (like contractual commitments) in place to make sure your info is always protected.For more information on the appropriate safeguards in place, please contact us at the details below in the “Contact Us” section of this Policy.

Marketing

We might use your info to tell you about cool stuff we offer, but only if the law allows it. And if you're not interested in hearing from us, just let us know by emailing us, and we'll cut the chatter!

Want Access to Your Data?

No problem at all! Just shoot us an email, and we'll be happy to share your info or make any corrections if needed. You also have the right to ask us to delete your information, to restrict or limit our processing, to object to our use, to withdraw consent and to ask us to transfer your data. If you are not happy, let us know - and remember you always have the right to lodge a complaint with your local data protection authority.

If you have any questions or concerns, don't hesitate to reach out to our Data Protection Officer (lauren@fridayinitiatives.com). We're always happy to chat about data!